Terms of Service

Last Updated: April 29, 2026

These Terms of Service (“Terms”) govern your access to and use of the website operated under the name Kpnira, including all webpages, content, features, products, services, communications, and purchases made through the website.

The website and online store are owned and operated by KPN IRA LLC (“Kpnira,” “we,” “us,” or “our”), a direct-to-consumer online business serving customers in the United States.

By accessing our website, creating an account, submitting information, placing an order, or otherwise using our services, you acknowledge that you have read, understood, and agreed to these Terms, as well as our Privacy Policy, Shipping Policy, Return & Refund Policy, Payment Information, and any other policies made available on our website.

If you do not agree to these Terms, you must not use our website or purchase products from us.

1. About Our Business

Kpnira is a United States-focused online retail brand operated by KPN IRA LLC. We use a direct-to-consumer business model, which means customers purchase products directly through our official website.

We currently sell and deliver products exclusively within the United States. Orders submitted with an unsupported international address, freight-forwarding address, or other address outside our available service area may be declined or canceled.

We do not currently operate a public walk-in retail store. Our listed business address is provided for business identification, official correspondence, and other authorized purposes. Customers must not visit the address or send products, returns, documents, or correspondence to it without prior written authorization.

2. Eligibility to Use the Website

You must be at least 18 years old, or the age of legal majority in your state of residence, to place an order through our website.

If you are under the age of legal majority, you may use the website only with the involvement and consent of a parent or legal guardian who agrees to be responsible for your use of the website and any order submitted.

By using our website or placing an order, you represent that:

You have the legal capacity to enter into a binding agreement.
The information you provide is accurate, current, and complete.
You are using the website for lawful personal or household purposes.
You are not prohibited from receiving our products under applicable law.
You will comply with these Terms and all applicable federal, state, and local laws.

3. Changes to These Terms

We may revise these Terms when reasonably necessary to reflect changes to our business, products, services, website functionality, legal obligations, or operational practices.

The updated version will be posted on this page with a revised “Last Updated” date. Changes apply prospectively from the date they are published unless otherwise required by law.

Your continued use of the website after revised Terms become effective constitutes acceptance of the revised Terms. The Terms applicable to a completed order will generally be the version in effect when that order was submitted, except where a change is required by applicable law.

4. Website Access and Availability

We aim to keep our website available and functioning properly, but we do not guarantee uninterrupted or error-free access.

We may temporarily suspend, restrict, update, or discontinue any part of the website for maintenance, security, technical, operational, or legal reasons. We are not responsible for temporary unavailability caused by events outside our reasonable control.

We may change the layout, content, features, product selection, or functionality of the website without prior notice, provided that such changes do not unlawfully affect orders already accepted by us.

5. Acceptable Use

You may use our website only for lawful shopping, account management, customer support, and informational purposes.

You must not:

Use the website for any unlawful, fraudulent, deceptive, abusive, or harmful purpose.
Provide false, misleading, stolen, or unauthorized personal, billing, or delivery information.
Attempt to gain unauthorized access to our website, servers, accounts, systems, or data.
Introduce viruses, malicious code, automated attacks, or other harmful technology.
Interfere with the security, performance, or proper operation of the website.
Use automated tools to scrape, copy, extract, monitor, or reproduce website content without written permission.
Impersonate another person or misrepresent your identity or authority.
Use our content, products, branding, or services to violate another party’s rights.
Attempt to avoid product limits, promotion rules, fraud controls, or purchase restrictions.
Place orders for unauthorized resale, fraudulent chargebacks, money laundering, or other improper activities.

We may restrict access, cancel orders, suspend accounts, or take other reasonable action when we believe the website is being misused.

6. Product Information

We work to provide accurate and useful information about our products, including descriptions, images, available colors, sizes, materials, features, prices, and care instructions.

Customers are responsible for reviewing the complete product page before placing an order. Product details may vary between styles, colors, sizes, suppliers, production batches, or product variants.

Although we make reasonable efforts to present products accurately:

Colors may appear differently depending on screen settings, lighting, photography, and material.
Product measurements may have reasonable manufacturing tolerances.
Placement, scale, or appearance of printed or decorated elements may vary slightly.
Product packaging may change without affecting the product itself.
Lifestyle images may include props or accessories that are not included with the product.

A product image does not guarantee exact color reproduction on every device. Minor variations that do not materially affect the product’s function or overall design are not necessarily defects.

7. Combat Sports and Fitness Product Disclaimer

Our apparel and lifestyle products may be inspired by boxing, striking, grappling, Brazilian Jiu-Jitsu, martial arts, strength training, conditioning, and active culture.

Unless a product page expressly states otherwise, our products are casual apparel or lifestyle products and are not certified protective equipment, medical equipment, safety equipment, or professional athletic equipment.

Wearing or using our products does not eliminate the risks associated with combat sports, exercise, strength training, outdoor activity, or other physical activities.

You are responsible for:

Using appropriate certified safety equipment.
Obtaining qualified instruction and supervision.
Following facility, competition, and equipment rules.
Consulting an appropriate professional regarding health or fitness concerns.
Using products only in a safe and reasonable manner.

8. Product Availability

All products are subject to availability. Adding a product to a cart does not reserve it or guarantee that it will remain available.

We may limit quantities, discontinue products, correct inventory information, or decline an order when a product is unavailable.

If an ordered product becomes unavailable after payment, we will contact you using the email address provided with the order. Depending on the circumstances, we may offer an available alternative, request your consent to a delay, cancel the affected product, or issue an applicable refund.

We will not substitute a materially different product without your consent.

9. Prices and Currency

Unless otherwise stated, all prices displayed on our website are in United States dollars (USD).

Product prices may change at any time before an order is submitted. A price change will not ordinarily affect an order that we have already accepted, except in cases involving an obvious pricing error, fraud, or legal requirement.

The amount displayed during checkout may include:

Product price.
Applicable discounts.
Shipping or delivery charges.
Applicable sales tax or other legally required charges.

You will have an opportunity to review the available order total before submitting payment.

We do not intentionally add undisclosed mandatory charges after checkout. Charges that may be imposed separately by your bank, card issuer, PayPal, or another payment provider are governed by your agreement with that provider.

10. Pricing and Website Errors

We make reasonable efforts to prevent errors, but product descriptions, availability, promotions, images, prices, discounts, shipping information, or other website content may occasionally be incorrect.

We reserve the right to correct an error before accepting an order.

If an obvious pricing or product information error is discovered after you submit an order, we may contact you to explain the issue and ask whether you wish to proceed under the corrected terms. If you do not agree, or if we cannot contact you, we may cancel the affected order and refund the applicable payment.

We will not knowingly use pricing errors to charge a customer more than the amount the customer authorized.

11. Promotions and Discount Codes

Promotions, discount codes, free-shipping offers, and special pricing may be subject to additional conditions displayed with the offer.

Unless otherwise stated:

Only one discount code may be used per order.
Discounts cannot be redeemed for cash.
Discounts cannot be applied retroactively to completed orders.
Promotions may have start dates, expiration dates, product exclusions, or minimum purchase requirements.
Promotions are available only while advertised and while eligible products remain available.

We may reject or cancel the unauthorized, fraudulent, duplicated, or technically manipulated use of a promotion.

12. Placing an Order

When you place an order, you are making an offer to purchase the selected products under these Terms and the information displayed during checkout.

You are responsible for checking the following before submitting your order:

Product name and design.
Selected size, color, quantity, and variant.
Billing information.
Shipping address, including apartment or unit number.
Email address and contact information.
Shipping method and estimated delivery information.
Order total, discounts, taxes, and shipping charges.

After an order is submitted, we may send an automated acknowledgment or order confirmation email. An automated email confirms that we received the order; it does not necessarily mean that the order has passed payment, inventory, fraud, address, or fulfillment review.

13. Order Acceptance

An order is accepted when we confirm that it has been approved for processing or fulfillment, or when shipment begins, whichever occurs first.

We may decline or cancel an order before acceptance for legitimate reasons, including:

Payment authorization failure.
Suspected fraud or unauthorized payment activity.
Incorrect or incomplete customer information.
Unsupported, invalid, or undeliverable shipping address.
Product unavailability.
Website, pricing, inventory, or promotional error.
Violation of product quantity limits.
Suspected resale or other prohibited commercial use.
Violation of these Terms.
Legal, regulatory, or security requirements.

If we cancel an order after receiving payment, we will issue an applicable refund to the original payment method, subject to payment-provider processing times.

14. Customer Information

You agree to provide accurate, current, and complete information when placing an order or contacting us.

We are not responsible for delays, failed delivery, additional costs, or loss caused by incorrect or incomplete information supplied by the customer, except where applicable law provides otherwise.

If you discover an error in your order information, contact us immediately at [email protected]. We cannot guarantee that changes can be made after an order enters processing or fulfillment.

15. Payment

Available payment methods are displayed during checkout and described on our Payment Information page.

By submitting payment information, you represent that:

You are authorized to use the selected payment method.
The payment information is accurate.
You authorize the applicable charge for your order.
You are responsible for charges associated with the transaction.

Payment may be processed by a third-party payment provider. Your use of that provider may also be subject to its terms, policies, security procedures, and privacy practices.

We do not require customers to send passwords, complete payment account numbers, or sensitive login credentials by email or through our contact form.

16. Payment Authorization and Verification

Submitting an order does not guarantee successful payment authorization.

We or our payment provider may conduct reasonable payment, identity, billing, address, and fraud-prevention checks. An order may be delayed, held, declined, or canceled if verification cannot be completed.

A pending charge may appear before an order is accepted. The timing for releasing a declined or canceled authorization is generally controlled by the payment provider or financial institution.

17. Suspected Fraud and Unauthorized Transactions

We may request additional information when an order appears unusual or potentially unauthorized. We are not required to disclose confidential fraud-detection methods.

If you believe your payment method was used without authorization, contact your payment provider promptly and notify us by email at [email protected].

Knowingly submitting a false payment dispute, fraudulent chargeback, or materially false claim may violate these Terms and applicable law.

Nothing in these Terms limits a customer’s lawful right to dispute a transaction in good faith.

18. Order Changes and Cancellation Requests

To request an order change or cancellation, contact us as soon as possible at [email protected].

Include your:

Full name.
Order number.
Email address used during checkout.
Requested change or cancellation.

Submitting a request does not guarantee that the order can be changed or canceled. Orders may enter processing or fulfillment shortly after submission.

If the order has already entered processing, production, packing, or shipment, a change or cancellation may no longer be possible. Any available return option will then be governed by our Return & Refund Policy.

We will not charge a cancellation fee unless such a fee is clearly disclosed before purchase and permitted by applicable law.

19. Shipping Area

We currently sell and deliver products only within the United States and to addresses supported by our available carriers and checkout system.

We may be unable to deliver to certain locations, including some territories, remote areas, restricted addresses, P.O. boxes, military addresses, commercial forwarding services, or freight-forwarding facilities.

Shipping availability for a particular address will generally be shown during checkout.

20. Order Processing

Order processing begins after payment authorization and any required verification are completed.

Processing time is separate from transit or delivery time. The applicable handling time, estimated delivery range, available shipping method, and shipping charges are described in our Shipping Policy or displayed during checkout.

Orders placed outside business hours, on weekends, or during U.S. holidays may begin processing on the next applicable business day.

21. Shipping and Delivery Estimates

Shipping and delivery timeframes are estimates unless expressly identified as guaranteed.

Estimated delivery may be affected by:

Order processing requirements.
Product availability.
Carrier operations.
Severe weather or natural disasters.
U.S. holidays.
Incorrect or incomplete addresses.
Remote delivery locations.
High seasonal order volume.
Security, transportation, or other events outside our reasonable control.

We will make reasonable efforts to ship orders within the timeframe communicated on our website or during checkout.

If we determine that we cannot ship an order within the promised or legally required timeframe, we will provide any notice, delay option, cancellation option, or refund required by applicable law.

22. Tracking Information

When tracking is available, it may be sent to the email address associated with your order.

Tracking information may take time to update after a shipping label is created. The creation of a label does not always mean that the carrier has physically received or scanned the package.

Customers are responsible for monitoring available tracking information and ensuring that the delivery location is secure and accessible.

23. Incorrect or Incomplete Shipping Addresses

You are responsible for providing a complete and accurate shipping address.

If you notice an address error, contact us immediately. Address changes are not guaranteed after an order enters processing.

If an order is delayed, returned, or lost because the customer supplied an incorrect, incomplete, inaccessible, or unsupported address, additional shipping charges or other reasonable costs may apply before reshipment, to the extent permitted by law.

We will not charge additional costs caused solely by our own address-processing error.

24. Packages Marked Delivered

If tracking shows that a package was delivered but you cannot locate it, you should:

Verify the shipping address on your order.
Check all entrances, mail areas, parcel lockers, and safe locations.
Ask household members, neighbors, building staff, or reception personnel.
Allow a reasonable period for premature carrier scan updates.
Contact the carrier when appropriate.
Contact us at [email protected] if the package remains missing.

We may request supporting information and may cooperate with the carrier in a delivery investigation. Resolution will depend on the circumstances, carrier findings, our Shipping Policy, and applicable law.

25. Packages Returned to Sender

A package may be returned to the sender because of an incorrect address, delivery refusal, failed delivery attempts, an unclaimed package, or another delivery issue.

If an order is returned, contact us for available options. Depending on the cause and product condition, we may offer reshipment, a refund, or another resolution under our Shipping Policy and Return & Refund Policy.

Original shipping charges and additional reshipping costs may be non-refundable when the return was caused by incorrect customer information or refusal of a valid delivery, except where prohibited by law.

26. Lost or Damaged Shipments

If a package is lost in transit or arrives materially damaged, contact us promptly at [email protected].

We may request:

Your order number.
A description of the issue.
Photographs of the package and product.
A photograph of the shipping label.
Confirmation of the delivery address.
Other information reasonably needed to investigate the issue.

Do not discard the product or packaging while the request is being reviewed.

27. Returns and Refunds

Returns, exchanges, refunds, and related requirements are governed by our Return & Refund Policy, which is incorporated into these Terms by reference.

Before making a purchase, review the Return & Refund Policy for information regarding:

Return eligibility.
Return request deadlines.
Product condition requirements.
Non-returnable products.
Buyer’s-remorse returns.
Damaged, defective, or incorrect products.
Return authorization procedures.
Return shipping responsibility.
Refund methods and processing timeframes.
Original shipping charges.
Exchanges, if available.

Do not send a return to 269 W Adelaide Dr, Fruit Cove, FL 32259, US or any other address without prior written return instructions. Unauthorized returns may be delayed, refused, or returned to the sender.

28. Damaged, Defective, Incorrect, or Incomplete Products

If you receive a product that is materially damaged, defective, incorrect, or incomplete, contact us promptly and follow the process in our Return & Refund Policy.

Your request should generally include:

Your order number.
A clear description of the issue.
A photograph of the entire product.
Close-up photographs of the affected area.
Photographs of the packaging and shipping label when relevant.

We may offer an appropriate remedy based on the circumstances, including replacement, refund, or another resolution required by law.

29. Refund Processing

Approved refunds are generally issued to the original payment method unless another method is required by law or agreed in writing.

After we issue a refund, additional processing time may be required by the payment provider or financial institution before the amount appears in your account.

A refund confirmation from us indicates that we submitted the refund; it does not guarantee that your payment provider will post it immediately.

30. Chargebacks and Payment Disputes

Before initiating a payment dispute, we encourage you to contact us at [email protected] so we can attempt to review and resolve the issue.

This request does not limit any legal rights you may have through your payment provider.

If you initiate a dispute, you agree that we may provide the payment provider with relevant transaction records, including order details, policy acceptance records, customer communications, shipping information, delivery confirmation, and refund history.

31. Accounts

If our website allows customer accounts, you are responsible for maintaining the confidentiality of your login information and restricting access to your account.

You agree to notify us promptly if you believe your account has been accessed without authorization.

We may suspend or close an account when reasonably necessary to address fraud, abuse, security concerns, legal requirements, or violations of these Terms.

Closing an account does not automatically cancel an order that has already entered processing.

32. Electronic Communications

By using the website, placing an order, or contacting us, you consent to receive transactional communications electronically, including order confirmations, payment notices, shipping updates, policy notices, security messages, and responses to customer support inquiries.

You are responsible for providing a working email address and reviewing your inbox, spam folder, and filtered folders for order-related communications.

Transactional communications are separate from optional marketing communications.

33. Marketing Communications

Where offered, you may choose to receive marketing emails or other promotional communications.

You may unsubscribe using the method included in the applicable message. Unsubscribing from marketing messages does not prevent us from sending necessary transactional or customer service communications.

We will handle marketing communications in accordance with applicable law and our Privacy Policy.

34. Customer Support

Customer support is available exclusively through email and the contact form on our Contact Us page.

All order questions, product inquiries, shipping concerns, return requests, refund requests, payment inquiries, privacy requests, and other customer communications must be submitted to:

[email protected]

or through the contact form available on our website.

Our customer support hours are:

Monday - Friday: 9:00 AM - 6:00 PM ET

We do not currently provide customer support by telephone, live chat, social media message, or in-person visit.

The business phone number and address 269 W Adelaide Dr, Fruit Cove, FL 32259, US may be displayed for business identification and transparency purposes, but they are not customer support channels.

Do not send returns or visit the listed address without prior written authorization.

35. Customer Support Communications

When contacting us, you agree to communicate honestly and respectfully.

We may decline to respond to communications containing threats, harassment, discriminatory abuse, unlawful content, repeated spam, or attempts to obtain unauthorized information.

We may retain customer support records as described in our Privacy Policy and as reasonably necessary for order administration, fraud prevention, dispute resolution, legal compliance, and service improvement.

36. Reviews, Feedback, and Submitted Content

If you submit a review, photograph, comment, suggestion, testimonial, or other content, you represent that:

You created the content or have permission to submit it.
The content is based on your genuine experience when presented as a customer review.
The content is not false, defamatory, abusive, unlawful, misleading, or infringing.
The content does not disclose another person’s private information without authorization.

You retain ownership of your original content. By submitting content for public display, you grant us a non-exclusive, worldwide, royalty-free license to host, reproduce, format, display, and distribute it for operating and promoting our business, subject to applicable law.

We may moderate or remove content that violates these Terms or applicable law. We will not prohibit or penalize customers for submitting honest reviews or opinions.

37. Intellectual Property

The website and its content, including brand names, logos, graphics, product designs, photographs, text, layout, software, icons, and other materials, are owned by or licensed to KPN IRA LLC and are protected by applicable intellectual property laws.

We grant you a limited, revocable, non-exclusive, non-transferable right to access and use the website for personal shopping and informational purposes.

You may not, without prior written permission:

Copy or reproduce substantial website content.
Use our trademarks, logos, branding, or product artwork.
Modify, distribute, sell, license, or commercially exploit our content.
Create unauthorized derivative works.
Remove copyright, trademark, or ownership notices.
Use our content to imply an affiliation, sponsorship, or endorsement.

38. Intellectual Property Complaints

If you believe content on our website infringes your copyright, trademark, or other intellectual property rights, contact us at [email protected].

Your notice should include:

Your full name and contact information.
Identification of the protected work or right.
Identification of the allegedly infringing material.
The location of that material on our website.
A statement explaining your good-faith belief.
Evidence of ownership or authorization where appropriate.

We may request additional information before taking action.

39. Third-Party Services and Links

Our website may use or link to third-party services, including payment processors, carriers, analytics providers, social platforms, and external websites.

Third-party services are governed by their own terms and privacy practices. We do not control and are not responsible for the independent content, security, availability, representations, or practices of third parties.

A link does not necessarily mean that we endorse the third party.

40. Privacy

Our collection, use, disclosure, and protection of personal information are described in our Privacy Policy.

By using our website, you acknowledge that personal information may be processed as reasonably necessary to operate the store, process payments, fulfill orders, provide customer support, prevent fraud, comply with law, and perform other purposes described in the Privacy Policy.

Privacy inquiries must be sent through our email support channel at [email protected].

41. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the website is provided on an “as available” basis.

We do not guarantee that:

The website will always be uninterrupted or error-free.
Every defect will be corrected immediately.
The website will be compatible with every device or browser.
All third-party services will remain available.

Products are subject to any express warranties stated on the product page and any warranties that cannot lawfully be excluded.

Nothing in these Terms excludes or limits warranties, guarantees, remedies, or consumer rights that cannot be waived under applicable law.

42. Limitation of Liability

To the maximum extent permitted by applicable law, KPN IRA LLC and its owners, employees, contractors, service providers, and agents will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from the use of the website or products.

Where liability cannot be excluded, our liability will be limited only to the extent permitted by applicable law.

These limitations do not apply to liability that cannot lawfully be limited, including liability arising from fraud, intentional misconduct, or other legally non-excludable obligations.

Nothing in these Terms limits your rights to receive a legally required refund, remedy, replacement, or other consumer protection.

43. Indemnification

To the extent permitted by law, you agree to be responsible for losses, claims, or expenses arising from your unlawful use of the website, intentional violation of these Terms, infringement of another party’s rights, or fraudulent conduct.

This provision does not require you to indemnify us for our own unlawful conduct, negligence where liability cannot be shifted, or any matter for which indemnification is prohibited by law.

44. Events Outside Our Reasonable Control

We are not responsible for delay or failure caused by events outside our reasonable control, such as natural disasters, severe weather, fire, flooding, labor disruption, carrier interruption, transportation failure, public health emergencies, government action, cyberattack, internet outage, or widespread supply disruption.

This section does not eliminate any obligation to provide legally required notices, cancellation rights, refunds, or other remedies.

45. Governing Law

These Terms and transactions with Kpnira are governed by applicable United States federal law and the laws of the state in which KPN IRA LLC is legally established, without regard to conflict-of-law rules, except where the laws of your state provide mandatory consumer protections that apply to you.

Nothing in these Terms prevents a customer from exercising rights available under applicable federal, state, or local consumer protection law.

46. Dispute Resolution

Before beginning formal legal proceedings, we encourage you to contact us at [email protected] with a detailed description of the issue and the resolution requested.

We will make a reasonable effort to review the matter through our email support process.

If a dispute cannot be resolved informally, either party may pursue remedies available under applicable law in a court or other forum with lawful jurisdiction.

These Terms do not require a customer to waive rights that cannot legally be waived.

47. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum lawful extent or removed where necessary. The remaining provisions will continue in effect.

48. No Waiver

If we do not immediately enforce a provision of these Terms, that does not mean we have waived our right to enforce it later.

A waiver is effective only when clearly made in writing by an authorized representative of KPN IRA LLC.

49. Assignment

You may not transfer your rights or obligations under these Terms without our prior written consent.

We may transfer our rights or obligations in connection with a merger, acquisition, reorganization, sale of assets, change of ownership, or other lawful business transaction, provided that customer rights are not unlawfully reduced.

50. Entire Agreement

These Terms, together with the policies and information incorporated by reference, constitute the agreement between you and KPN IRA LLC concerning your use of the website and purchases from Kpnira.

If a product page, checkout notice, promotion, or specific policy contains terms that apply to a particular transaction, those specific terms will apply to that transaction. If there is a direct conflict, the more specific term will generally control, subject to applicable law.

51. Policy Consistency

Our Shipping Policy, Return & Refund Policy, Privacy Policy, Payment Information, Contact Us page, product pages, and checkout information form part of the customer purchasing experience.

We aim to keep business information, prices, product details, shipping terms, return conditions, and support information clear and consistent throughout our website.

If you identify conflicting information, contact us before placing an order so we can clarify the applicable terms.

52. Contact Information

Questions about these Terms must be submitted through email:

Email: [email protected]

Customer Support Hours: Monday - Friday: 9:00 AM - 6:00 PM ET

Store Name: Kpnira
Business Name: KPN IRA LLC
Business Address: 269 W Adelaide Dr, Fruit Cove, FL 32259, US
Business Phone:

Customer support is provided exclusively through email and the contact form on our Contact Us page. Our business phone number and address are not customer support channels.

Please do not visit the listed address or send products, returns, documents, or correspondence without prior written authorization.

By using our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.